About Priority Water Damage Minneapolis
Locally operated, IICRC certified water damage restoration and mold remediation for the Minneapolis metro area.
Who We Are
Priority Water Damage Minneapolis is a locally operated water damage restoration and mold remediation company serving Minneapolis and the Twin Cities metropolitan area. We built this company around a straightforward idea: when water damage strikes your home, you need someone who picks up the phone at 2 AM, arrives within the hour, knows exactly what to do, and treats your property like it is their own.
Our team consists of IICRC certified technicians who specialize in water damage restoration and mold remediation. We do not spread ourselves thin across a dozen different service lines. Water damage and mold are what we do, and we do them well.
Our Certifications & Training
Certifications matter in restoration because they represent verified training in proper procedures, equipment use, and safety protocols. Our team holds the following IICRC certifications:
- WRT — Water Damage Restoration Technician: The foundational certification for water damage mitigation and structural drying.
- ASD — Applied Structural Drying: Advanced training in psychrometry, drying science, and effective use of dehumidification and air-moving equipment.
- AMRT — Applied Microbial Remediation Technician: Specialized training in mold assessment, containment, removal, and prevention.
- FSRT — Fire & Smoke Restoration Technician: Additional certification that supports our understanding of multi-peril losses involving both fire and water.
Beyond individual technician certifications, Priority Water Damage Minneapolis maintains IICRC Certified Firm status, which requires adherence to professional standards of business conduct, technical proficiency, and customer service. We are also licensed and insured in the state of Minnesota as required for restoration contracting.
Our Approach
We approach every project with three priorities:
Speed
Water damage gets worse by the hour. Our 24/7 dispatch and rapid response exist because we know that fast extraction and drying reduce both the damage to your property and the cost of restoration. We keep crews and equipment strategically positioned across the metro so we can reach any Twin Cities location quickly.
Thoroughness
We do not cut corners. Every project includes thermal imaging and moisture mapping to find hidden water. We monitor moisture levels daily during drying and do not pull equipment until readings confirm the structure has reached target levels. We document everything with photos and data so you and your insurance company have a clear record of what was done and why.
Transparency
We provide honest assessments. If something does not need to be replaced, we will tell you. If there is a problem that needs immediate attention, we will explain why and what happens if it is not addressed. Our estimates are detailed and based on Xactimate pricing — the same system your insurance company uses — so there are no surprises.
What We Do
Our services cover the full spectrum of water damage and mold issues facing Minneapolis homeowners:
- Water damage restoration — complete extraction, drying, and restoration
- Emergency water removal — 24/7 rapid extraction service
- Mold remediation — testing, containment, removal, and prevention
- Black mold removal — safe Stachybotrys remediation
- Basement flooding cleanup — pumping, drying, and restoration
- Frozen pipe burst repair — winter emergency specialists
- Sewage backup cleanup — Category 3 water damage
Our Service Area
We serve Minneapolis and more than 30 communities across the Twin Cities metropolitan area, including Saint Paul, Bloomington, Eden Prairie, Plymouth, Minnetonka, Maple Grove, Brooklyn Park, Edina, Woodbury, Eagan, and surrounding suburbs. View our complete service area for a full list of communities we cover.
Insurance & Billing
We work with all major homeowner's insurance carriers and provide direct billing in most cases. Our team handles documentation, Xactimate estimates, adjuster coordination, and claim support so you can focus on your family and property. For detailed information about the claims process, visit our water damage insurance claims guide.
Join Our Team
We are always looking for dedicated, skilled professionals who want to make a difference in people's lives during some of their most stressful moments. If you are interested in joining a growing restoration company in the Minneapolis metro area, visit our careers page to learn about current opportunities.