Terms of Service

Last Updated: March 1, 2026

These Terms of Service ("Terms") govern your use of the Priority Water Damage Minneapolis website at https://waterdamagerestorationminneapolis-mn.com/ (the "Site") and our water damage restoration and mold remediation services (the "Services"). By using the Site or engaging our Services, you agree to these Terms.

Services Overview

Priority Water Damage Minneapolis provides water damage restoration, mold remediation, and related services in the Minneapolis, MN metropolitan area. Our Services include emergency water extraction, structural drying, mold inspection and remediation, and property restoration as described throughout our Site.

Service availability, response times, and specific capabilities are described on the Site for informational purposes. Actual service delivery depends on the nature and scope of the project, equipment availability, and conditions at the time of service.

Service Agreements

Restoration and remediation projects are governed by individual service agreements or work authorizations executed between Priority Water Damage Minneapolis and the property owner or authorized representative. These agreements detail the scope of work, estimated costs, and payment terms for each specific project. These Terms supplement but do not replace individual service agreements.

Estimates & Pricing

We provide estimates based on visible conditions at the time of inspection. Water damage restoration frequently involves hidden damage that is not discoverable until demolition or drying reveals the full extent of the problem. If additional work beyond the original estimate is required, we will notify you before proceeding and provide a revised estimate or supplement.

Estimates prepared for insurance claims are based on Xactimate pricing, which is the industry-standard pricing database used by insurance companies. Final costs may vary from initial estimates based on actual conditions encountered during the project.

Insurance Claims

When we work with your insurance carrier, we act on your behalf to document damage, submit estimates, and coordinate with your adjuster. However, Priority Water Damage Minneapolis does not guarantee insurance claim approval or any specific claim outcome. Coverage determinations are made by your insurance company based on your policy terms.

You are responsible for understanding your insurance coverage, including deductibles, coverage limits, and exclusions. If your insurance claim is denied or does not cover the full cost of restoration, you are responsible for any remaining balance per the terms of your service agreement.

Emergency Services

Emergency services are provided on a best-effort basis. Response time estimates are goals, not guarantees, and actual response times may vary based on weather conditions, demand, traffic, and crew availability. During large-scale events such as severe storms or widespread flooding, response times may be longer than usual.

Emergency mitigation work (water extraction, tarping, board-up) may begin before a formal estimate or insurance authorization is obtained. This is standard industry practice and is required by most insurance policies to prevent further damage. Authorization from the property owner or representative is obtained before emergency work begins.

Website Content

The information on this Site is provided for general informational purposes. While we strive to keep content accurate and current, the Site is not a substitute for professional assessment of your specific situation. Water damage and mold conditions vary greatly, and recommendations on the Site may not apply to every circumstance.

Content on the Site, including text, images, and design, is the property of Priority Water Damage Minneapolis and may not be reproduced, distributed, or used without our written permission.

Limitation of Liability

Priority Water Damage Minneapolis performs restoration and remediation services according to IICRC standards and industry best practices. However, we cannot guarantee specific outcomes including but not limited to:

• Complete prevention of mold growth following water damage restoration
• Salvageability of specific materials or belongings
• Specific drying times or project durations
• Insurance claim approval or payment amounts

To the maximum extent permitted by law, Priority Water Damage Minneapolis shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our Site or Services.

Indemnification

You agree to indemnify and hold Priority Water Damage Minneapolis harmless from any claims, damages, losses, or expenses arising from your breach of these Terms or your use of our Site.

Governing Law

These Terms are governed by the laws of the State of Minnesota. Any disputes arising from these Terms or our Services shall be resolved in the courts of Hennepin County, Minnesota.

Disclaimers

The Site is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

Service descriptions, response time commitments, and other representations on the Site describe our general capabilities and goals. Individual project outcomes depend on specific conditions and circumstances.

Changes to Terms

We may modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Contact

Questions about these Terms of Service may be directed to:

• Email: [email protected]
• Phone: (855) 321-3329